FAQ

Cancellations 

1. I understand that I can cancel my order up to 3 days prior to MPB receiving my bouquet, and receive a full refund. If cancellation takes place less than 3 days of the event date, a 20% service fee will be withheld. 

 

Shipping

1. I understand that if I choose to ship my bouquet for preservation and fail to follow shipping instructions, blooms could arrive damaged. In this case, I will be given different frame size options to accommodate workable blooms or my order can be cancelled/refunded. 

2. I understand that only the completed preserved frame will be shipped back to me. 

 

In the Press

1. I understand that my blooms will change color due to the natural color preservation process. Ex. White preserves ivory. 

2. I understand that MPB does not offer color correction. 

3. I understand that if blooms arrive damaged during shipping, the damage will most likely be reflected in the final preservervation. 

4. I understand that not all blooms in the bouquet may be pressed and framed due to composition of certain blooms exceeding the frame thickness.  

5. I understand that I can request my unused preserved blooms to be returned to me if not utilized in the final frame. If not requested, blooms will become MPB property. 

 

Your Pressed Blooms

1. I understand that if my final preserved bouquet frame arrives damaged, I must send MPB photos of the damage. 

2. I understand that there will be an additional shipping fee if the package was returned to the sender due to invalid address, failure to pick up, or refusal of delivery. 

3. I understand and agree to the shipping, return, and refund policy. 

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